Student Advising – Conseil aux étudiants Professional Learning Community
(SACE-PLC)

Shanda Williams is the Program Director of Global Campus Initiatives and Regulated Canadian Immigration Consultant (RCIC) at the University of British Columbia (UBC). Shanda started her journey in Canada as an international student in 2003 and, after completing her undergraduate degree, started working as a library supervisor with Grenfell Campus, Memorial University of Newfoundland. She soon found her passion was more aligned with providing transitional support to international students, creating opportunities for students to share their unique cultures and ensuring that students had appropriate immigration support. After 13 years of studying, working and living in Corner Brook, Newfoundland, Shanda moved to UBC in 2017 and joined the International Student Development team supporting over 17,000 international students. In her current role, she is leading both the Mastercard Foundation Scholars Program and the WUSC Student Refugee Program at the UBC campus.

Imarú (Ima) Baquero has worked in international education for over a decade in both college and university environments. She currently works as the Manager, International Student Services at the University of Lethbridge. Her responsibilities have included international strategic planning, international student support and advising, education abroad, partnership development, and international student enrolment management. Imarú has been a Regulated International Student Immigration Advisor since 2017, and she is one of the instructors of the CBIE International Students and Immigration Education Program (ISIEP). She also serves as a member of the CBIE Immigration Advisory Committee and as co-chair of CBIE’s Student Advising Professional Learning Community.

Ravneet Panech is an International Student Specialist at the University of Alberta. Ravneet has been employed in the immigration field since 2012 and has held multiple positions. Ravneet received her RCIC designation in 2017. She started working in the post-secondary sector in 2018 when she accepted the Immigration Advisor position at the University of Alberta. She has been providing advising support to the international student population over the past three years, where her portfolio areas included providing immigration advising, delivering seamless support services, handling complex student matters and advocating on behalf of students. Ravneet is passionate about supporting international students and building a well-connected network with colleagues in the international education field through her involvement with organizations such as CBIE.

Natasha Clark works as an International Student Advisor at Memorial University. As a Regulated Immigration Consultant, Natasha provides immigration advising to new and current international students. Natasha has been working in the field of international education since 2005. Natasha holds a Bachelor of Commerce from Memorial University and a Masters of Arts in Immigration and Settlement Studies from Toronto Metropolitan University.

Lysange Gervais is the Bishop’s International Office Immigration Advisor – International Student Success. As such, she develops and implements a variety of initiatives to support international students in preparation and throughout their transition to life on campus and in Canada. In particular, its role involves accompanying international students from admission to graduation, with a view to their academic success, in several areas: immigration, insurance, financial support, integration into their new environment, etc. Lysange holds a Bachelor’s of Education degree as well as a Master’s Degree specialized in intercultural education from the University of Quebec in Montreal (UQAM). She is also a Regulated International Student Immigration Advisor (RISIA).

Melinda Meng is an International Student Immigration Specialist at Seneca Polytechnic and a Regulated Canadian Immigration Consultant (RCIC). Having worked in international education for more than 8 years, Melinda has strong background and achievements in solving student issues related to transition and acculturation within a diverse environment. As an advisor, Melinda’s advising philosophy focuses on developmental advising, where she shares the information students need to assess their situations, analyzes process/rationale of how the decision may be made, guides them on the pros and cons of each option, and encourages them to make their own decision. Ultimately, post-secondary education should provide opportunities for students to achieve self-fulfilling and growth as a person. She always takes the initiative to keep abreast with emerging trends and maintains her network. She believes that sharing the resources, practices and challenges with peers will showcase how we support international students within our unique context, but also, how voices from different perspectives will inspire us to reflect how we could utilize the resources and better the practice in our own institution. For the long term, we could build a healthy, holistic international education industry with peers feeling supported to each other.

Mayoori is a lawyer called to the bar in Ontario in 2017. She holds a Juris Doctor from the University of Ottawa and is an alumni of York University, where she completed her undergraduate and graduate studies. Following the completion of her articles at the South Asian Legal Clinic of Ontario, Mayoori joined an immigration law practice where she worked for 3 years specializing in immigration and refugee protection matters.

Mayoori is passionate about access to justice and demystifying the law, which continues to guide her work as an International Student Advisor and Immigration Specialist at York University. Since joining York University’s International Department in September 2020, Mayoori has played in instrumental role in identifying opportunities to strengthen international student support services by implementing creative solutions, such as developing a joint advising model between York International and student support staff across campus. She has also developed a professional learning session for campus partners to learn about fundamental concepts in immigration law and how they can incorporate this knowledge to make proactive interventions and effective referrals to the international office and immigration advising team.

Beyond work hours, Mayoori enjoys being active and activities like hiking, running, cycling, which is complemented by her love of decadent desserts.

Ashley Wu is an International Student Advisor at Ontario Tech University. She is also a Regulated Canadian Immigration Consultant (RCIC). She first came to Canada in August 2015 as an international student at the University of Toronto to get her Master of Education. She was an English teacher and Education supervisor in China before she came to Canada. After completing her Master of Education, she worked at a high school in Scarborough, assisting international students regarding their university/college application, IELTS and course selection. She also worked for an immigration firm before she joined Ontario Tech University. The main reason for the transition from an immigration firm to an institution is that she is passionate about helping international students achieve their potential and individual goals.

Kateryna is a Regulated Canadian Immigration Consultant with more than 12 years of experience in international education. She has enjoyed different roles in the industry including students counselling, international recruitment, partner relations, and business development. Having a deep understanding of students’ needs, Kateryna is focused on building strategies that help international students to succeed.

Kateryna completed MA in Comparative History from Central European University in Hungary, was an exchange student at Munk School of Global Affairs and Public Policy at University of Toronto and completed an Immigration Consultant Diploma from Herzing College. In her free time Kateryna enjoys travelling, reading novels and spending time with her family.