Webinar Recording – Lessons Learned from COVID-19: Intro to Risk Management (presented by Aléas)

The global pandemic experienced in recent weeks, due to COVID-19, has subjected organizations to significant stress. They have had to adapt to the situation and use their various crisis management tools to limit the impact on their international activities and community members. In some cases deficiencies in crisis management structures have led organizations to improvise and their actors to exhaust themselves.

Following such an event, it is essential to conduct a feedback activity to assess the effectiveness of crisis management. Monitoring and evaluating are integral parts of the risk management international standard (ISO 31000). During this webinar, a debriefing activity will allow organizations to ask themselves the right questions to target their strengths and shortcomings with the goal of improving existing tools and practices.

Aléas will be offering a method and a tool to conduct an effective debrief. Participating organizations will use the Covid-19 example to put the concepts into practice. The proposed method and the supporting tool were developed in collaboration with Jolianne Lequin, Civil Security Advisor at the Quebec Ministry of Public Security. Jolianne Lequin is a risk management professional who provided debriefing sessions with the various municipalities affected by the floods in Quebec.

Learning Objectives:
1. Develop the organizational capacity to conduct a debriefing.
2. Examine the existing practices.
3. Develop recommendations and improvements for crisis management in order to better prepare for future situations.
4. Improve the quality of its international activity safety plan.

Presenter:  
Marie-Claude Du Cap
President and CEO of ALÉAS

Marie-Claude Du Cap is President and Chief Executive Officer of Aléas, a company she founded by combining her passion for international travel, her creativity and her need to develop new projects.

An experienced and results-oriented executive, Marie-Claude has 15 years of experience in decision-making positions in the fields of international logistics, program development and risk management. She has all the expertise to successfully manage her business and work teams as well as provide outstanding service to her clients.

She held the position of International Mobility Advisor at the Cégep de Saint-Jérôme for more than 10 years where the safety of her travellers was at the heart of her concerns. Several international missions have also allowed Marie-Claude to expand her know-how and thus gain a clear understanding of the reality in the field. Her combined experience in the education network and as Director of Corporate Training at SiriusMedx contributes to her understanding of the complex issues facing her clients, and her insight allows her to develop solutions tailored to their real needs.

Marie-Claude is an involved business woman who is committed to making a real difference, both in her professional and personal life and in the many communities to which she belongs. Always looking for new challenges, she wants to offer the best of herself to all those who cross her path.